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See our FAQ's

Can I use Travel Savings on any resort, tour, hotel or cruise?

You can use your Travel Savings on a specific selection of worldwide resorts, tours, hotels and cruises offered through the Rewards program, although not all resorts, hotels, cruises or tours are available. There are regular updates made to the site including additional resort, hotel, cruise and tour inventory and prices. Please logon to the site to see the extensive selections available or call 0800 587 3484


Can I pay for the whole amount using my Travel Savings?

No. You may utilize you’re available Travel Savings only up to the 'Max Savings" displayed on the site.


How do the Travel Savings work?

Travel Savings may be used for part payment towards hotel/resort stays, tours, cruises and packages, as displayed on the website.


What is the value of Travel Savings?

Travel Savings is equivalent to a real pound.


How long do I have to use my Travel Savings?

As the Discover365 program enables members to earn and redeem travel savings through various ways expiry dates may differ. The expiry date of Travel Savings will be displayed within your account online upon login. To use your Travel Savings, you must book your resort, hotel, tour or cruise prior to the expiry, however you can travel any time after this date subject to availability.


Can I use my Travel Savings on additional travel products?

No. Although we can give you competitive pricing on flights, car hire and other travel related products, your Travel Savings are only available to use on the specified selection of resorts, hotels, tours and cruises.


Can I use all my Travel Savings together, to take my children or friends on holiday with me?

Yes. You can book multiple resort or hotel rooms, tours or cruise cabins utilizing your Travel Savings up to the maximum savings displayed against each deal.


Does the website have "live" pricing?

The Rewards website is updated on a regular basis and should be used as a guideline for the Rewards offers available. Call your consultant for more details on 0800 587 3484


How do I book a hotel?

You may book hotels online. However, bookings made through our call center with a travel consultant will incur an administration fee.


How do I book my travel online?

You may book hotels online. Cruise, tours and other travel you will need to call and speak with a cruise/travel consultant. Simply phone us on 0800 587 3484


Can someone else use my Travel Savings?

Yes. Your Travel Savings are fully transferable to family and friends travelling with you.


If I see a resort, hotel, tour or cruise advertised with another company, can I use my Travel Savings towards that price they have advertised?

Possibly, however we cannot guarantee this. The Program is based on a select range of travel and lifestyle products.